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Betting Rules
These Betting Rules explain how wagers are placed, accepted, processed and settled at Vegas Stars Casino. They are intended to help players in Australia understand the general rules that apply when using betting products available on the website.
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1. About these betting rules
These Betting Rules form part of the general terms and conditions that apply to your use of Vegas Stars Casino. By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the rules relevant to the product you are using. If a product has additional rules, those rules will also apply and may take priority for that product.
In this review
The available betting products, markets, games, payment methods and account features may change from time to time. Some products may not be available to every player or in every location. You are responsible for checking the information shown on the website before placing a wager and for using the service only where online gambling is lawful for you.
You must be at least 18 years old and must meet all other eligibility requirements that apply to the service. You must provide accurate and current information when registering and must keep your account details updated. We may ask for information or documents to verify your identity, age, location, payment method or source of funds. An account may be restricted while a verification review is completed.
- Read the applicable rules before placing a wager.
- Check that your selected product, stake, odds and instructions are correct.
- Use your own account and approved payment method.
- Keep your login information secure and do not allow another person to use your account.
- Follow all applicable laws, website terms and responsible gambling requirements.
2. Placing and accepting wagers
A wager is placed when you select the relevant product or market, enter your stake or other required details, and submit the instruction through the website. A selection placed in a bet slip is not necessarily a completed wager. You should wait for the website to confirm that the wager has been accepted and retain the displayed reference or transaction information where available.
A wager is generally accepted only after it has been recorded by our systems. The balance in your account must be sufficient for the requested stake, and any applicable account, identity, payment or product checks must be satisfied. A displayed price, line, game or market is not a guarantee that a wager will be accepted at that price or on those terms.
Before confirming a wager, carefully review the stake, selections, odds, potential return, event or game details, and any conditions displayed. Once accepted, a wager normally cannot be changed or withdrawn unless the applicable product rules or the website expressly allow it. A request to change a wager is not effective unless the website confirms the change.
Odds, prices and stakes
Odds, prices, payout information and minimum or maximum stake settings may be displayed before a wager is confirmed. They can vary according to the product, market, account status, timing and other operational factors. Any return shown before acceptance is an estimate based on the information available at that time and is subject to the applicable rules.
You should not place a wager if the information displayed is unclear, incomplete or inconsistent. If you notice an apparent discrepancy after placing a wager, keep the relevant details and contact customer support through the current support options shown on the website.
Multiple or linked selections
Where combination, multiple or linked wagers are offered, the outcome depends on the rules for each selection and on the way the wager is constructed. A failed, cancelled, void or otherwise unresolved selection may affect the whole wager. The product screen or specific market rules will explain how these situations are treated.
3. Outcomes, settlement and returns
Wagers are settled using the official result or outcome recognised under the applicable product rules. For event-based betting, this may involve an official result, a declared result, a published result or another clearly identified source. For casino or game products, settlement is based on the game result recorded by the relevant system. Results may be reviewed or corrected if reliable information shows that the original result was incorrect.
The applicable rules may specify how postponements, abandoned events, incomplete events, changes to participants, format changes, dead heats, ties, non-runners, technical interruptions or other unusual circumstances are handled. These situations may result in a wager being void, settled under a special rule, or left open until the required outcome is known.
A wager that is settled as a win will be credited in accordance with the displayed terms and applicable product rules. A losing wager will be deducted from the account balance. A void wager will normally be returned or treated as described in the relevant rules. Where a wager contains multiple selections, the result may be calculated differently from a single wager.
Settlement corrections
If a wager is settled using an incorrect result, price, calculation or technical record, we may correct the settlement and adjust the account balance. If money or credit is paid to your account in error, you must not knowingly withdraw or use it. We may reverse the incorrect credit and recover any amount that was improperly paid, subject to applicable law.
If you believe a wager has been settled incorrectly, check the relevant product rules first and then raise the matter through the available customer support channel. Include the account information and wager reference shown on the website, together with a clear explanation of the issue. We may need to review system records, transaction logs and the applicable result before reaching a decision.
4. Errors, interruptions and prohibited conduct
We aim to keep the website and betting information accurate and available, but technical problems, communication failures, maintenance, software faults, pricing errors or other interruptions may occur. If a wager is affected by an obvious error or a system failure, it may be cancelled, voided, corrected or handled under the relevant terms and conditions. We will not knowingly accept a wager where the service has clearly indicated that betting is unavailable.
You must not attempt to interfere with the website, exploit a software or pricing error, use automated tools without permission, manipulate a game or market, or gain an unfair advantage through technical or fraudulent means. You must also not use another person's account, provide false information, use an unauthorised payment method, or place wagers on behalf of another person.
Suspicious, irregular or prohibited activity may lead to a review of the account and relevant transactions. Depending on the circumstances, access may be restricted, wagers may be withheld from settlement while a review is conducted, or transactions may be cancelled or adjusted in accordance with the terms and applicable law. We may request information needed to complete security, identity, payment or compliance checks.
- Do not share your password, one-time codes or account access with anyone.
- Do not place wagers using funds that do not belong to you or that you are not authorised to use.
- Do not use the website to conceal the source or destination of funds.
- Do not attempt to bypass location, age, identity or account controls.
- Do not create duplicate accounts or use multiple accounts to obtain an improper benefit.
- Do not use abusive, threatening or misleading behaviour towards staff or other players.
5. Account responsibility and help with gambling
You are responsible for the activity carried out through your account, except where an issue is caused by our error or another circumstance that cannot reasonably be attributed to you. Review your account balance, transaction history and wager confirmations regularly. If you suspect that your account has been accessed without permission, stop using it and contact customer support through the website as soon as possible.
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and never wager more than you can afford to lose. Avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems. Take regular breaks and consider using available deposit, spending, time or account restriction tools.
Responsible gambling support
If gambling is no longer enjoyable or is affecting your money, relationships, work or wellbeing, use the responsible gambling information and support options available on the website. You can also ask for help with account restrictions or self-exclusion where those features are offered. If you feel at immediate risk or are experiencing serious distress, seek assistance from an appropriate emergency, health or financial support service in Australia.
Questions and complaints
For questions about a wager, account activity or settlement, use the customer support options currently displayed on the Vegas Stars Casino website. Provide enough information for the matter to be identified, such as the relevant wager reference, date, product and nature of the concern. We may ask for further information before investigating.
These Betting Rules should be read together with the website's privacy policy, terms and conditions, responsible gambling information and any product-specific rules. If there is a conflict between a general statement on this page and a specific rule displayed for a product, the specific rule will apply to that product. Rules may be updated when the service, law or operational requirements change, so check the current version before placing a wager.
