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Responsible Gaming
At Vegas Stars Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, setting personal limits and taking action if gambling starts to affect your life. This page provides general information to help players in Australia make informed choices and stay in control.
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Gamble for entertainment
Casino games are based on chance. Outcomes are random, and there is no guaranteed strategy, system or method that can ensure a win. Previous results do not change the odds of a future game. A losing result does not mean that a win is due, and a winning result does not guarantee that future play will be successful.
In this review
Only gamble with money you can afford to lose after essential expenses have been paid. Gambling should not come before rent, mortgage payments, food, utilities, education, medical costs or other financial commitments. It should also not be funded with borrowed money, credit intended for necessities or money set aside for someone else.
Set a plan before you play
- Decide how much money you are prepared to spend before starting.
- Set a time limit and take regular breaks away from the game.
- Treat any gambling budget as entertainment spending, not as an investment.
- Do not increase your budget to recover losses or continue after your planned session ends.
- Avoid gambling when you are upset, tired, under the influence of alcohol or affected by medication.
- Keep gambling separate from essential household money and regular bills.
- Never share your account, payment details or login information with another person.
A budget is only useful if it is respected. Consider recording your deposits, withdrawals and playing time so you can see your gambling activity clearly. Reviewing this information can help you identify changes in your habits before they become difficult to manage. If you find that you regularly exceed your plan, take a break and consider speaking with a qualified support service.
Do not chase losses
Chasing losses means continuing to gamble or increasing the amount wagered because you want to recover money that has already been lost. This can lead to larger losses and makes it harder to make calm decisions. Losses cannot be recovered reliably through further gambling. If you have reached your budget or feel pressure to win money back, stop playing and take a break.
Gambling should not be used to manage stress, boredom, loneliness, sadness or financial pressure. Consider other activities that support your wellbeing, such as exercise, spending time with friends or family, pursuing a hobby or talking with a health professional.
Tools to help you stay in control
Account controls can help you manage your gambling activity. The features available may vary depending on your account and the service provided. If a control is available, choose an amount or period that reflects your personal budget rather than an amount that encourages further play. Set controls before you begin gambling wherever possible.
Deposit and spending limits
A deposit limit can restrict how much money is added to your account over a selected period. Some services may also provide other limits or reminders relating to spending, losses, playing time or session length. These settings are designed to support planning and should be considered before you deposit or play.
A limit is not a guarantee that gambling will remain affordable. You remain responsible for understanding your total gambling activity, including activity with other providers. Review your settings regularly and reduce them if your circumstances change or you are finding it difficult to stay within your planned budget.
Time reminders and breaks
When available, session reminders can show how long you have been playing. Use them as a prompt to pause, check your budget and decide whether to stop. Taking a break can help you avoid playing automatically or continuing simply because you have already spent time in a session. Leave the gambling environment during breaks and do something unrelated to gambling.
Temporary time-out
A time-out is a short break from gambling. It can be useful when you feel distracted, frustrated or unsure about your play. During a time-out, do not try to bypass the break by opening another account or using another person’s account. Use the time to review your gambling, discuss your concerns with someone you trust and consider whether additional support would help.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or indefinitely. If you choose self-exclusion, follow the available process carefully and do not attempt to return before the exclusion period has ended. You may also wish to ask financial institutions, device providers or relevant support services about additional blocking options.
If you want to change a limit, close an account or request a break, use the responsible gaming or account support options available on the website. Account closure may not remove the underlying concerns, so consider combining this action with support from a qualified gambling counsellor.
Recognising when gambling may be a problem
Problem gambling can affect anyone. It is not determined only by how much a person wins or loses, and it may develop gradually. The important question is whether gambling is affecting your finances, relationships, work, study, health or general wellbeing. You do not need to wait for a major crisis before asking for help.
Possible warning signs
- Spending more time or money gambling than you planned.
- Trying to win back money that has been lost.
- Increasing bet sizes or deposits to feel the same excitement.
- Feeling restless, irritable or anxious when you try to stop.
- Thinking about gambling frequently during work, study or family time.
- Hiding gambling activity, deposits or losses from people close to you.
- Borrowing money, selling possessions or missing payments because of gambling.
- Using gambling to escape stress, loneliness, sadness or other difficult feelings.
- Arguing with family, friends or colleagues about gambling.
- Neglecting sleep, health, responsibilities or other activities.
- Returning to play soon after deciding to stop.
- Feeling guilt, shame or loss of control after gambling.
One warning sign can be enough reason to pause and review your activity. Keeping a private record of deposits, losses, playing time and how you feel before and after gambling may help you identify patterns. Be honest when reviewing the information, and consider sharing it with a trusted person or support professional.
If you have lost control
Stop playing and do not attempt to recover losses through further gambling. Consider withdrawing any available balance, removing saved payment methods where possible and using a time-out or self-exclusion option. Tell someone you trust what is happening and ask them to support you with your next steps.
Do not use gambling as a response to financial pressure. Contact a financial counsellor or another suitable support service to discuss debts, bills and budgeting. If gambling has affected your mental health or you feel unsafe, seek urgent assistance from an appropriate health or emergency service in Australia.
Make a practical stopping plan
- Stop gambling and avoid making further deposits.
- Use available time-out, self-exclusion or account closure controls.
- Remove stored payment details and reduce access to gambling websites or applications where possible.
- Tell a trusted person and ask them to help you maintain your plan.
- Arrange support from a qualified gambling counsellor, health professional or financial counsellor.
- Focus on immediate needs, including bills, food, housing and personal safety.
Support, age requirements and account safety
Getting help in Australia
Free and confidential gambling support may be available through gambling counselling services, financial counsellors, community health providers and official support services in your state or territory. These services can help with self-exclusion, managing urges, financial impacts, family concerns and making a plan to stop or reduce gambling. You can seek help for yourself or ask for guidance if someone close to you is affected.
If you are looking for support, search for an official Australian gambling help service or contact a qualified health professional. Choose a service that is appropriate for your location and circumstances. You should not feel embarrassed about asking for assistance; gambling problems are treatable, and early support can be valuable.
Protecting young people
Gambling is for adults only. People under the applicable legal age must not create or use a gambling account. Keep your account credentials, devices and payment methods secure, and do not allow a child or another unauthorised person to access your account. Parents and carers should consider using device restrictions, payment controls and open conversations about the risks of online gambling.
What to do if someone else is affected
If a family member, friend or colleague may be experiencing gambling harm, approach the conversation calmly and without judgement. Explain the behaviour you have noticed, listen to their concerns and encourage them to speak with a professional service. Avoid lending money to cover gambling losses or taking responsibility for managing their account without their agreement. You can seek support for yourself as well.
Contacting Vegas Stars Casino
For questions about responsible gaming features, account restrictions or how to request a break, use the support or account options available on the Vegas Stars Casino website. Do not continue gambling while waiting for assistance if you believe you are losing control. Use a time-out, self-exclusion or account closure option where available, and seek independent support when needed.
Responsible gaming is an ongoing choice. Review your limits regularly, take breaks and be honest about how gambling makes you feel and what it is costing you. If gambling is no longer enjoyable or manageable, stopping is a positive step. Asking for help early can protect your finances, relationships, health and future wellbeing.
